Ken In San Jo:
Los (las) conocen. Conocer is used for peolple and places. Saber is used for other things. Por favor, los nativos, ayudamen.
You may want to visit this website. I think they do a good job in defining the concept.
"saber
to know a fact, to know something thoroughly, to know how to do something
conocer
to be acquainted with a person, place, or thing"
[link]